Why adding chatbots makes financial sense for your organisation

Adding a chatbot to your organisation’s website can provide a more interactive experience for your users while at the same time reducing demands on your staff’s time. Chatbots can help to:

  • free your team to deal with more complex enquiries or tasks
  • speed up employee training by providing a very accessible and intuitive source for staff to obtain information internally
  • automate complex workflows (such as providing quotes or booking services)
  • provide availability 24/7, 365 days a year
  • provide an alternative user interface for your apps than the traditional point and click menu/button system